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Category Archives: Wine Sales
Bah Humbug!
The day before Halloween, a woman told me she was shopping for Christmas gifts and I almost fainted. “I’m not ready for this yet,” I told my colleague. But ready or not, the holiday season is upon us. And when … Continue reading
Posted in Family, Retail, Wine Sales
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Dear Customer Part 7
Dear Customer, Do not just walk up to me and say the name of a grape varietal. “Hello” is a nice way to start a conversation. Or “Excuse me.” Or, you know, “OH MY GOSH YOU’RE VINTAGE BARB!!” But honestly, … Continue reading
Posted in Retail, Wine Sales
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Dear Customer Part 6
Dear Customer, If you don’t know even part of the name of the wine you’re looking for, don’t expect me to enthusiastically assist you in your quest. ”It has a white label, and I think it starts with an M” … Continue reading
Posted in Retail, Wine Sales
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Dear Customer Part 5
Dear Customer, It is not my fault the store got rearranged, we don’t sell sugar-free Red Bull, or the hours have changed. It’s probably not my fault we’re not carrying a certain wine anymore. I am not a part of … Continue reading
Posted in Retail, Wine Sales
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Dear Customer Part 4
Dear Customer, I like kids. I really do. I have four nieces and nephews that I dote on and adore. I hope to have my own children sometime in the near future. But in my store, your rugrats are not … Continue reading
Posted in Retail, Wine Sales
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I’m Not a Doctor
One night not long ago, a customer came into the store and said “I need a wine that won’t upset my stomach.” I looked at him, then looked around for the crew from “Candid Camera.” When I realized he was … Continue reading
Posted in Retail, Wine, Wine Sales
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Dear Customer Part 2
Dear Customer, I don’t care about your wine collection. You can list off your bottles until you’re blue in the freaking face. I’m not impressed. Honestly. I really don’t care. Buy something or get out.
Posted in Retail, Wine Sales
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Ratings and Scores
“How many points did this get from Wine Spectator?”
This question and others like it are the bane of my existence as a wine professional. Frankly, I really don’t care what the people at Wine Spectator think. Nor Robert Parker or the school of people that write for him. And I absolutely loathe it when, in the middle of a sentence about how much I love a particular wine, a narrow-minded customer asks me how someone else feels about it….. Continue reading
Posted in Wine, Wine Sales
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